- We have an all U.S. based customer service team with extended evening and weekend hours
- Calls answered immediately and issues resolved in 60 minutes or less
We’re a full service background screening and drug testing firm, who is one of only 58 companies in the entire U.S. to be Nationally Accredited by the NAPBS. We serve clients in all industries, nationally and internationally and pride ourselves on the best quality data, unmatched compliance expertise and superior customer service. KNOW Compliance Expertise We’ve helped many clients achieve and maintain compliance in all areas of pre-employment screening – including expertise in DOT regulations. Our staff contains 2 members who have advanced FCRA certifications among an elite group of only 77 people in the U.S. to obtain this credential. Our educational and consultative approach to background screening makes us truly unique in our industry. But don’t take our word for it – let us show you the RSI difference! KNOW Partnership. At RSI, you’ll be treated as our partner – our valued partner. We’re not looking for short term relationships, or willing to compromise our service to be the lowest bid. But what we will do is treat you as if your business is our business, and we’ll always put your needs and best interests in the forefront. We won’t sell you products and services that you don’t need, and we’ll take the time to create packages and services that you do – those that are just right for your organization – whether you hire 15 people per year or 50,000. KNOW Who You’re Talking To. When we say we’re here for you, we mean it; everyone is right here! You’ll be cared for by a Customer Service Team that can’t be beat – and they’re all on site in our Evansville, IN offices. We don’t “farm out” our services and we don’t use call centers. You’ll be known by name and will be treated with the sense of urgency and friendly care that you deserve.