We are a full service firm, offering a comprehensive suite of background screening reports and verification services, along with drug testing, DOT and random drug testing programs. You need it ALL and we’ve got it.
Why RSI Background Check?
We expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners. Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
Background Services
Our services, investment in data resources, and skilled team ensure you have the power to make informed hiring decisions and the best hire the first time.
In House Verifications
Our skilled, in-house verification team will make daily attempts to verify references, previous employers, education achieved, and professional certifications.
Drug & Health Screening
We are a third-party administrator for drug testing, physical screenings, and DOT services, with eScreen ensuring constant status and results monitoring.
Current & Expanding Integrations
RSI’s growing network of integration partners is powered by our custom-built API and XML gateway. Designed for flexibility, this system easily adapts to a wide range of data formats and communication protocols—making it simple to connect with other platforms and services.
Faster, More Accurate Hiring
Uncover the Online TruthBehind the Profile
RSI’s social media background checks help you identify the
positive, the problematic, and the potentially risky online behavior of your candidates and employees. Using advanced technology and expert analysts, we provide FCRA-compliant reports that give you the insights needed to make confident, informed hiring
decisions.
Hear From Our Clients
I just want to tell you how much I enjoy working with Heather. I couldn’t ask for more. She’s consistently friendly, kind, attentive, helpful and gracious.
I am so blessed to have her as a partner at RSI. She’s always patient and generous with her time and knowledge. I’m 100% convinced that this is her character and she treats everyone else she works with in the same way. What an incredible asset to RSI and all of us who get to interact with her.
I’m also sure you’ve heard this about her before, but I’ve thought it for so long and finally took a moment to tell you. Everyone I work with at RSI is amazing and I sure appreciate all of you!
I appreciate how you guys reach out, and we’re very happy with RSI. In particular, I want to give a shoutout to Heather – she’s always very responsive, and always has great answers to my questions 🙂
We are very happy with the services provided by RSI. The customer service is exceptional!
After searching for a reliable provider that could deliver exceptional customer service, fast turnaround times, comprehensive reporting, and accessible support for our screening needs, I discovered Reference Services Inc. (RSI) at a conference exhibit.
Business Development Manager Lori Lofton promised that RSI would meet and exceed our company’s requirements – and as a client since 2021, I can confirm they’ve consistently delivered on that commitment. What sets RSI apart is their comprehensive service offering and proven track record. They handle both background screenings and drug testing across all 50 states, giving us a true one-stop solution. With over 2,000 clients, they clearly know how to scale quality service.
The process is incredibly user-friendly for everyone involved. New hires can simply enter their zip code to find the nearest drug screening location, and RSI utilizes text messaging for both screening processes, creating a seamless, modern experience that candidates actually appreciate. The platform is intuitive and removes the typical friction from the screening process.
Beyond the technology, RSI maintains that friendly, casual approach that makes working with them feel like a true partnership. They proactively keep us informed about compliance updates, recommend relevant new products, and regularly check in – not in a pushy sales way, but genuinely caring about our success.
What I appreciate most about working with Lori is her consultative approach. She focuses on understanding our specific needs rather than pushing unnecessary products or services. This partnership mentality has been invaluable over our multi-year relationship.
The entire client relations team maintains excellent accessibility – whether we need support via email or phone, they’re consistently responsive and helpful.
After four years of partnership, RSI has proven to be exactly the kind of strategic partner we were looking for – handling multiple screening needs efficiently across the country with modern, user-friendly technology.
We appreciate you reaching out to check on us! We are also very happy with our customer service representative. Heather is amazing.
The customer service at RSI is top notch! Someone (yes, a real person) always answers the phone, and we never get a recording or put on long holds. If they cannot answer our question, they get us to someone who can and without delay. They are consistently kind, knowledgeable and reliable. We will never use another reference service provider for our staffing agency, and we have recommended them to many of our clients. Thank you, RSI, for being there for us! You are a crucial part of the success of our company running smoothly!
In a world that seems to not get back to you timely I can always rely on Lori, Heather and many others with Reference Services to provide good old fashioned customer service.
If you are not using this team you are missing out.
I wanted to send a commendation to Heather Halbrook-Fraser. I work at a community college that uses RSI background checks for our education majors. My institution requires me to follow up on any student with an alert. Heather promptly responded to each request for explanation of the alert with a thorough explanation. She was always courteous and professional and made process work for our institution.
I have been thoroughly satisfied with RSI, anytime I have a question I call and get a resolution right away. I appreciate the time taken to reach out!
RSI Has You Covered
We are a full service firm, offering a comprehensive suite of background screening reports and verification services, along with drug testing, DOT and random drug testing programs. You need it ALL and we’ve got it.
Our Commitment
At RSI we protect your organization by improving your hiring selection, decreasing liability and reducing operating cost. We do all this by focusing on quality with the industry best accuracy and returning reports within hours.
Our Core Values
Our success – your success – hinges on three things… quality of data, customer service and compliance expertise. (And no, we don’t all get our criminal record data from the same sources.)
Our Credentials
Many background screening firms are members. But we’re not just members – our stringent standards and best practices have helped us achieve the coveted PBSA Accreditation.