Who We Are
Since 2007, Reference Services, Inc. (RSI) has been a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.
We feel like you deserve to know it all.
And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.
Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
- Employment Screening Reports and Verification Services
- Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
- Credit Reports -Employment and Tenant
- DOT / FMCSA reporting
- Integration Capable – ATS, Payroll, HR Systems
- Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals
Know Now.
As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.
- Extended customer service hours during evenings, weekends and holidays from our real team members
- Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
- Instant access to most reports
- Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!
Hear From Our Clients
I am happy to share that everything at RSI has gone smoothly without any issues! I was especially impressed with Louise – her help, expertise, and friendly demeanor made the entire setup process a breeze!
We have been very pleased with RSI over the years and always receive prompt responses when questions arise!
I appreciate the time RSI takes to reach out and for the wonderful service you all provide.
I need to run a credit checks on CEOs I recruit for a community nonprofits. My local background check service and the one my search firm association uses couldn’t help me. RSI took the time to educate me on what I’d have to do to be able to hold the confidential results of a credit check. They orchestrated the site visit in record time and I’m very grateful as the need was very time sensitive. Going forward I’m going to use them for all of my background check needs.
I am very pleased with the service that we receive from you. So much better than our previous background check vendor!
The customer service at RSI is top notch! Someone (yes, a real person) always answers the phone, and we never get a recording or put on long holds. If they cannot answer our question, they get us to someone who can and without delay. They are consistently kind, knowledgeable and reliable. We will never use another reference service provider for our staffing agency, and we have recommended them to many of our clients. Thank you, RSI, for being there for us! You are a crucial part of the success of our company running smoothly!
I am very happy with RSI! Every time I have a question – whether via email or phone call – everyone has been extremely helpful!
I have always been extremely happy with RSI. They have been able to send me background information that other companies could not find. That is why I always use your service. I was introduced to RSI at PSHRM meeting many years ago by one of your reps and have been very satisfied.
From a customer standpoint, I have to say that I find Reference Services staff to be top notch and extremely helpful and accommodating. We appreciate the time you’ve taken to reach out and check in to see that our needs are being met!