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Who We Are

Since 2007, Reference Services, Inc. (RSI) has been a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.

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Our promise to you – quality data with the industry’s best accuracy, speed with reports returned within hours, simplicity with easy-to-use software & integrated ATS, and customer service beyond your expectations.‌

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  • Reduce Liability & Operations Cost
  • Protect your organization with better hiring decisions
  • Industry Leading Accuracy
    • RSI has one of the lowest dispute rates in the industry
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Why Choose RSI!
  • Partnership Approach: Treating clients as valued partners with a focus on long-term relationships.
  • No Contracts: Flexible pricing and transparent terms.
  • Dedicated Account Management: Assigned primary and backup account managers for 24/7 support to enterprising clients.
  • Accreditation: Nationally accredited by the Professional Background Screeners Association (PBSA).
Core Values

We feel like you deserve to know it all.

And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.

Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.

Industry Leading Hiring Protection
Partnering with RSI gets you...
  • Employment Screening Reports and Verification Services
  • Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
  • Credit Reports -Employment and Tenant
  • DOT / FMCSA reporting
  • Integration Capable – ATS, Payroll, HR Systems
  • Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals

Know Now.

As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.

  • Extended customer service hours during evenings, weekends and holidays from our real team members
  • Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
  • Instant access to most reports
  • Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!

Hear From Our Clients

I’ve worked in the HR Industry for over 5 years now. And this company is hands down the BEST!

You can actually talk to a REAL person & get your answers you need within ONE hour!!!

Lori & Heather rock! ✨✨

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Emily Nord
Elmer Buchta Trucking

We appreciate you working with us to keep things updated. We are very grateful for the services supplied to ECS especially when it comes to Reference Checking. We plan to continue to use of your service for 2025 and into the future. 😊

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Darlene Moog
ECS Solutions

The service with RSI has been great. They are quick, straightforward and helpful in all cases! I really appreciate that they take the time to check-in, which was something I never experienced with my previous provider. 

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Nick
Institute for Humane Studies

RSI provides excellent service to Neff. RSI’s ability to provide professional customer service with fast solutions exactly why we continue to be a customer. RSI is impressive due to their ability to quickly solve problems, be competitive in pricing, and easily integrate with our HRIS system. These qualities are hard to find in today’s market!

Sunshine McCartt employee headshot

We are very happy with the services your company supplies! We appreciate you reaching out to us.

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Cheryl Williams
Community Church of Vincennes

I appreciate how you guys reach out, and we’re very happy with RSI. In particular, I want to give a shoutout to Heather – she’s always very responsive, and always has great answers to my questions :)

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Chad Norman
Catch Talent LLC

We are very pleased with RSI and have been for some time now with your services and pricing. 

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Skylar Leckie
Carolina Climate Control LLC

We appreciate you reaching out to check on us! We are also very happy with our customer service representative. Heather is amazing.

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Janet Deacon
DeVere Insulation

Everything is going well here; I love the RSI service and they work great for me!

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Becky Ragsdale
Logistick, Inc.
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