Who We Are
Since 2007, Reference Services, Inc. (RSI) has been a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.
We feel like you deserve to know it all.
And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.
Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
- Employment Screening Reports and Verification Services
- Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
- Credit Reports -Employment and Tenant
- DOT / FMCSA reporting
- Integration Capable – ATS, Payroll, HR Systems
- Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals
Know Now.
As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.
- Extended customer service hours during evenings, weekends and holidays from our real team members
- Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
- Instant access to most reports
- Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!
Hear From Our Clients
We could not be happier with RSI’s services. Your quick turnaround, professionalism and Indiana kindness is what we like to work with.
We absolutely love working with this team! They’re thorough, efficient, and we always receive everything quickly and without issues. Their service has been so reliable that we’ve recommended them to several other townships in Michigan. We truly appreciate their work and look forward to continuing our partnership!
I appreciate the time you guys take to reach out! Everything has gone well with the services we receive from Reference Services.
I just want to tell you how much I enjoy working with Heather. I couldn’t ask for more. She’s consistently friendly, kind, attentive, helpful and gracious.
I am so blessed to have her as a partner at RSI. She’s always patient and generous with her time and knowledge. I’m 100% convinced that this is her character and she treats everyone else she works with in the same way. What an incredible asset to RSI and all of us who get to interact with her.
I’m also sure you’ve heard this about her before, but I’ve thought it for so long and finally took a moment to tell you. Everyone I work with at RSI is amazing and I sure appreciate all of you!
Thank you for the excellent service
I’ve worked in the HR Industry for over 5 years now. And this company is hands down the BEST!
You can actually talk to a REAL person & get your answers you need within ONE hour!!!
Lori & Heather rock! ✨✨
Everything is going well here; I love the RSI service and they work great for me!
The system is great – I love it! You’ve made my life much easier – can’t say too much else, no negatives at all! And – your support team is great, anytime I need anything they have the answer quickly!
OMG! Where do I even start?
RSI has helped with our background checks, greatly! Whenever we have a question on background checks they are always there to help through. I enjoy how they email but also send over PDF files on how-to-do. This is a helpful tool for the future.
I want to send a special shoutout to Brooke, Amanda & Heather. They are always answering my emails within 24 hours with helpful information and a positive attitude. I can be very…technology needy, lol, and they are always super helpful!