Who We Are
Since 2007, Reference Services, Inc. (RSI) has been a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.
We feel like you deserve to know it all.
And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.
Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
- Employment Screening Reports and Verification Services
- Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
- Credit Reports -Employment and Tenant
- DOT / FMCSA reporting
- Integration Capable – ATS, Payroll, HR Systems
- Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals
Know Now.
As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.
- Extended customer service hours during evenings, weekends and holidays from our real team members
- Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
- Instant access to most reports
- Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!
Hear From Our Clients
I have been a Reference Services customer for a very long time. I have always been very impressed with the service I have received. Everyone has always been so helpful!
We are very happy with the services your company supplies! We appreciate you reaching out to us.
Finding the right background check provider was important to us, and Judy Jordan and the RSI team proved to be the perfect fit. They took the time to understand our culture and needs, delivered outstanding service, and consistently went above and beyond. Their global capabilities and quick responsiveness make them a true partner. We couldn’t be happier with our experience and highly recommend RSI.
You can’t go wrong with RSI. We were very happy with them.
I appreciate the time you guys take to reach out! Everything has gone well with the services we receive from Reference Services.
We have been very pleased with RSI over the years and always receive prompt responses when questions arise!
I appreciate the time RSI takes to reach out and for the wonderful service you all provide.
I have been thoroughly satisfied with RSI, anytime I have a question I call and get a resolution right away. I appreciate the time taken to reach out!
In a world that seems to not get back to you timely I can always rely on Lori, Heather and many others with Reference Services to provide good old fashioned customer service.
If you are not using this team you are missing out.
We appreciate you reaching out to check on us! We are also very happy with our customer service representative. Heather is amazing.