Who We Are
Since 2007, Reference Services, Inc. (RSI) has been a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.
We feel like you deserve to know it all.
And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.
Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
- Employment Screening Reports and Verification Services
- Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
- Credit Reports -Employment and Tenant
- DOT / FMCSA reporting
- Integration Capable – ATS, Payroll, HR Systems
- Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals
Know Now.
As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.
- Extended customer service hours during evenings, weekends and holidays from our real team members
- Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
- Instant access to most reports
- Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!
Hear From Our Clients
I absolutely love working with RSI! They’ve been nothing short of wonderful, making everything so smooth and easy. Thank you for all that you do!
I had a great experience working with Reference Services. They were extremely professional and responsive. I highly recommend them.
I am very pleased with the service that we receive from you. So much better than our previous background check vendor!
I appreciate the time RSI takes to reach out and for the wonderful service you all provide.
I have been thoroughly satisfied with RSI, anytime I have a question I call and get a resolution right away. I appreciate the time taken to reach out!
In a world that seems to not get back to you timely I can always rely on Lori, Heather and many others with Reference Services to provide good old fashioned customer service.
If you are not using this team you are missing out.
The customer service at RSI is top notch! Someone (yes, a real person) always answers the phone, and we never get a recording or put on long holds. If they cannot answer our question, they get us to someone who can and without delay. They are consistently kind, knowledgeable and reliable. We will never use another reference service provider for our staffing agency, and we have recommended them to many of our clients. Thank you, RSI, for being there for us! You are a crucial part of the success of our company running smoothly!
The system is great – I love it! You’ve made my life much easier – can’t say too much else, no negatives at all! And – your support team is great, anytime I need anything they have the answer quickly!
I just wanted to throw it out there how much I LOVE working with Alyx Griffith. She’s been handling our education verifications, and she is just so awesome to work with. She’s punctual, responsive, and continues to follow up. Not to mention you can tell she’s a ray of sunshine through emails.
Just wanted to pass this along 😊