We are a full service firm, offering a comprehensive suite of background screening reports and verification services, along with drug testing, DOT and random drug testing programs. You need it ALL and we’ve got it.
Why RSI Background Check?
We expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners. Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
Background Services
Our services, investment in data resources, and skilled team ensure you have the power to make informed hiring decisions and the best hire the first time.
In House Verifications
Our skilled, in-house verification team will make daily attempts to verify references, previous employers, education achieved, and professional certifications.
Drug & Health Screening
We are a third-party administrator for drug testing, physical screenings, and DOT services, with eScreen ensuring constant status and results monitoring.
Current & Expanding Integrations
RSI’s growing network of integration partners is powered by our custom-built API and XML gateway. Designed for flexibility, this system easily adapts to a wide range of data formats and communication protocols—making it simple to connect with other platforms and services.
Faster, More Accurate Hiring
Uncover the Online TruthBehind the Profile
RSI’s social media background checks help you identify the
positive, the problematic, and the potentially risky online behavior of your candidates and employees. Using advanced technology and expert analysts, we provide FCRA-compliant reports that give you the insights needed to make confident, informed hiring
decisions.
Hear From Our Clients
I have always been extremely happy with RSI. They have been able to send me background information that other companies could not find. That is why I always use your service. I was introduced to RSI at PSHRM meeting many years ago by one of your reps and have been very satisfied.
The services are certainly meeting my expectations and works well, it is very timely!
I just want to tell you how much I enjoy working with Heather. I couldn’t ask for more. She’s consistently friendly, kind, attentive, helpful and gracious.
I am so blessed to have her as a partner at RSI. She’s always patient and generous with her time and knowledge. I’m 100% convinced that this is her character and she treats everyone else she works with in the same way. What an incredible asset to RSI and all of us who get to interact with her.
I’m also sure you’ve heard this about her before, but I’ve thought it for so long and finally took a moment to tell you. Everyone I work with at RSI is amazing and I sure appreciate all of you!
OMG! Where do I even start?
RSI has helped with our background checks, greatly! Whenever we have a question on background checks they are always there to help through. I enjoy how they email but also send over PDF files on how-to-do. This is a helpful tool for the future.
I want to send a special shoutout to Brooke, Amanda & Heather. They are always answering my emails within 24 hours with helpful information and a positive attitude. I can be very…technology needy, lol, and they are always super helpful!
After searching for a reliable provider that could deliver exceptional customer service, fast turnaround times, comprehensive reporting, and accessible support for our screening needs, I discovered Reference Services Inc. (RSI) at a conference exhibit.
Business Development Manager Lori Lofton promised that RSI would meet and exceed our company’s requirements – and as a client since 2021, I can confirm they’ve consistently delivered on that commitment. What sets RSI apart is their comprehensive service offering and proven track record. They handle both background screenings and drug testing across all 50 states, giving us a true one-stop solution. With over 2,000 clients, they clearly know how to scale quality service.
The process is incredibly user-friendly for everyone involved. New hires can simply enter their zip code to find the nearest drug screening location, and RSI utilizes text messaging for both screening processes, creating a seamless, modern experience that candidates actually appreciate. The platform is intuitive and removes the typical friction from the screening process.
Beyond the technology, RSI maintains that friendly, casual approach that makes working with them feel like a true partnership. They proactively keep us informed about compliance updates, recommend relevant new products, and regularly check in – not in a pushy sales way, but genuinely caring about our success.
What I appreciate most about working with Lori is her consultative approach. She focuses on understanding our specific needs rather than pushing unnecessary products or services. This partnership mentality has been invaluable over our multi-year relationship.
The entire client relations team maintains excellent accessibility – whether we need support via email or phone, they’re consistently responsive and helpful.
After four years of partnership, RSI has proven to be exactly the kind of strategic partner we were looking for – handling multiple screening needs efficiently across the country with modern, user-friendly technology.
We are very happy with the services provided by RSI. The customer service is exceptional!
Everything is amazing regarding service and response time!
I’ve worked in the HR Industry for over 5 years now. And this company is hands down the BEST!
You can actually talk to a REAL person & get your answers you need within ONE hour!!!
Lori & Heather rock! ✨✨
We appreciate you working with us to keep things updated. We are very grateful for the services supplied to ECS especially when it comes to Reference Checking. We plan to continue to use of your service for 2025 and into the future. 😊
RSI Has You Covered
We are a full service firm, offering a comprehensive suite of background screening reports and verification services, along with drug testing, DOT and random drug testing programs. You need it ALL and we’ve got it.
Our Commitment
At RSI we protect your organization by improving your hiring selection, decreasing liability and reducing operating cost. We do all this by focusing on quality with the industry best accuracy and returning reports within hours.
Our Core Values
Our success – your success – hinges on three things… quality of data, customer service and compliance expertise. (And no, we don’t all get our criminal record data from the same sources.)
Our Credentials
Many background screening firms are members. But we’re not just members – our stringent standards and best practices have helped us achieve the coveted PBSA Accreditation.