Who We Are
Since 2007, Reference Services, Inc. (RSI) has been a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.
We feel like you deserve to know it all.
And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.
Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
- Employment Screening Reports and Verification Services
- Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
- Credit Reports -Employment and Tenant
- DOT / FMCSA reporting
- Integration Capable – ATS, Payroll, HR Systems
- Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals
Know Now.
As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.
- Extended customer service hours during evenings, weekends and holidays from our real team members
- Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
- Instant access to most reports
- Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!
Hear From Our Clients
I am very happy with RSI! Every time I have a question – whether via email or phone call – everyone has been extremely helpful!
Everything is going well here; I love the RSI service and they work great for me!
From a customer standpoint, I have to say that I find Reference Services staff to be top notch and extremely helpful and accommodating. We appreciate the time you’ve taken to reach out and check in to see that our needs are being met!
The system is great – I love it! You’ve made my life much easier – can’t say too much else, no negatives at all! And – your support team is great, anytime I need anything they have the answer quickly!
Thank you for the excellent service
We have had nothing but great business with RSI. The website is very user friendly. Excellent customer service as well, always quick to respond. I would recommend RSI to anyone looking!
We appreciate you reaching out to check on us! We are also very happy with our customer service representative. Heather is amazing.
I appreciate how you guys reach out, and we’re very happy with RSI. In particular, I want to give a shoutout to Heather – she’s always very responsive, and always has great answers to my questions :)
OMG! Where do I even start?
RSI has helped with our background checks, greatly! Whenever we have a question on background checks they are always there to help through. I enjoy how they email but also send over PDF files on how-to-do. This is a helpful tool for the future.
I want to send a special shoutout to Brooke, Amanda & Heather. They are always answering my emails within 24 hours with helpful information and a positive attitude. I can be very…technology needy, lol, and they are always super helpful!