Who We Are
Reference Services, Inc. (RSI) is a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.
We feel like you deserve to know it all.
And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.
Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.
- Employment Screening Reports and Verification Services
- Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
- Credit Reports -Employment and Tenant
- DOT / FMCSA reporting
- Integration Capable – ATS, Payroll, HR Systems
- Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals
Know Now.
As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.
- Extended customer service hours during evenings, weekends and holidays from our real team members
- Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
- Instant access to most reports
- Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!
Hear From Our Clients
We appreciate you reaching out to check on us! We are also very happy with our customer service representative. Heather is amazing.
We appreciate you working with us to keep things updated. We are very grateful for the services supplied to ECS especially when it comes to Reference Checking. We plan to continue to use of your service for 2025 and into the future. 😊
I have always been extremely happy with RSI. They have been able to send me background information that other companies could not find. That is why I always use your service. I was introduced to RSI at PSHRM meeting many years ago by one of your reps and have been very satisfied.
We are very happy with the services provided by RSI. The customer service is exceptional!
The customer service at RSI is top notch! Someone (yes, a real person) always answers the phone, and we never get a recording or put on long holds. If they cannot answer our question, they get us to someone who can and without delay. They are consistently kind, knowledgeable and reliable. We will never use another reference service provider for our staffing agency, and we have recommended them to many of our clients. Thank you, RSI, for being there for us! You are a crucial part of the success of our company running smoothly!
We have had nothing but great business with RSI. The website is very user friendly. Excellent customer service as well, always quick to respond. I would recommend RSI to anyone looking!
The service with RSI has been great. They are quick, straightforward and helpful in all cases! I really appreciate that they take the time to check-in, which was something I never experienced with my previous provider.
I’ve got nothing but good things to say. RSI website is so easy to use and everything is completed in a timely manner! Thank You!
RSI provides excellent service to Neff. RSI’s ability to provide professional customer service with fast solutions exactly why we continue to be a customer. RSI is impressive due to their ability to quickly solve problems, be competitive in pricing, and easily integrate with our HRIS system. These qualities are hard to find in today’s market!
