Who We Are

Reference Services, Inc. (RSI) is a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.

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Our promise to you – quality data with the industry’s best accuracy, speed with reports returned within hours, simplicity with easy-to-use software & integrated ATS, and customer service beyond your expectations.‌

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  • Reduce Liability & Operations Cost
  • Protect your organization with better hiring decisions
  • Industry Leading Accuracy
    • RSI has one of the lowest dispute rates in the industry
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Why Choose RSI!
  • Partnership Approach: Treating clients as valued partners with a focus on long-term relationships.
  • No Contracts: Flexible pricing and transparent terms.
  • Dedicated Account Management: Assigned primary and backup account managers for 24/7 support to enterprising clients.
  • Accreditation: Nationally accredited by the Professional Background Screeners Association (PBSA).
Core Values

We feel like you deserve to know it all.

And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.

Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.

Industry Leading Hiring Protection
Partnering with RSI gets you...
  • Employment Screening Reports and Verification Services
  • Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
  • Credit Reports -Employment and Tenant
  • DOT / FMCSA reporting
  • Integration Capable – ATS, Payroll, HR Systems
  • Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals

Know Now.

As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.

  • Extended customer service hours during evenings, weekends and holidays from our real team members
  • Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
  • Instant access to most reports
  • Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!

Hear From Our Clients

Your company has been great to work with in reference to our background check needs! 

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Jay Swann
Appalachian Pest Control

I absolutely love working with RSI! They’ve been nothing short of wonderful, making everything so smooth and easy. Thank you for all that you do!

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Carolyn
Norman Bird Sanctuary

We are very happy with your services and hope to continue working you all for many years to come!!!

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Rita Berman
Planters Bank

I appreciate the time RSI takes to reach out and for the wonderful service you all provide. 

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Andy Findley
Bartow County

Everything is amazing regarding service and response time!

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Nancy Rabideau
Primary Care Association of Appleton

From a customer standpoint, I have to say that I find Reference Services staff to be top notch and extremely helpful and accommodating. We appreciate the time you’ve taken to reach out and check in to see that our needs are being met!

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Robin Kolbus
Hiawatha Communications Inc

We are very happy with the services your company supplies! We appreciate you reaching out to us.

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Cheryl Williams
Community Church of Vincennes

I appreciate all that your people do for our company to help us know who we are employing. Thank you for the great service!

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Motel Property Development Corp
Trish Funkhouser

I am very pleased with the service that we receive from you. So much better than our previous background check vendor!

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Rick Reneker
SYM Financial Advisors
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