Who We Are

Reference Services, Inc. (RSI) is a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.

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Our promise to you – quality data with the industry’s best accuracy, speed with reports returned within hours, simplicity with easy-to-use software & integrated ATS, and customer service beyond your expectations.‌

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  • Reduce Liability & Operations Cost
  • Protect your organization with better hiring decisions
  • Industry Leading Accuracy
    • RSI has one of the lowest dispute rates in the industry
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Why Choose RSI!
  • Partnership Approach: Treating clients as valued partners with a focus on long-term relationships.
  • No Contracts: Flexible pricing and transparent terms.
  • Dedicated Account Management: Assigned primary and backup account managers for 24/7 support to enterprising clients.
  • Accreditation: Nationally accredited by the Professional Background Screeners Association (PBSA).
Core Values

We feel like you deserve to know it all.

And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.

Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.

Industry Leading Hiring Protection
Partnering with RSI gets you...
  • Employment Screening Reports and Verification Services
  • Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
  • Credit Reports -Employment and Tenant
  • DOT / FMCSA reporting
  • Integration Capable – ATS, Payroll, HR Systems
  • Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals

Know Now.

As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.

  • Extended customer service hours during evenings, weekends and holidays from our real team members
  • Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
  • Instant access to most reports
  • Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!

Hear From Our Clients

We have had nothing but great business with RSI. The website is very user friendly. Excellent customer service as well, always quick to respond. I would recommend RSI to anyone looking!

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Santana Crum
KY Staffing Solutions, LLC

The services are certainly meeting my expectations and works well, it is very timely!

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Nathaniel Brusby
Kennie's Market Inc

We have been very pleased with RSI over the years and always receive prompt responses when questions arise!

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Talitha Kay
Greenwood Genetic Center

I’ve got nothing but good things to say. RSI website is so easy to use and everything is completed in a timely manner! Thank You!

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Val
Cancer Care Group

We appreciate you all so much and we’re truly grateful for everything you do for us!

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Barb Jones
City of Elizabethtown

I had a great experience working with Reference Services. They were extremely professional and responsive. I highly recommend them.

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Ann Smith
William Randall Advertising

We are very happy with the services provided by RSI. The customer service is exceptional!

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Tabitha Bean
The Bank of Romney

I appreciate the time you guys take to reach out! Everything has gone well with the services we receive from Reference Services.

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Holly Ramon
City of Noblesville

Seriously, I am always impressed by the ways that RSI goes above and beyond and the customer service support that we get as a client.

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Andrew
MANA Medical Associates
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