Who We Are

Reference Services, Inc. (RSI) is a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.

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Our promise to you – quality data with the industry’s best accuracy, speed with reports returned within hours, simplicity with easy-to-use software & integrated ATS, and customer service beyond your expectations.‌

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  • Reduce Liability & Operations Cost
  • Protect your organization with better hiring decisions
  • Industry Leading Accuracy
    • RSI has one of the lowest dispute rates in the industry
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Why Choose RSI!
  • Partnership Approach: Treating clients as valued partners with a focus on long-term relationships.
  • No Contracts: Flexible pricing and transparent terms.
  • Dedicated Account Management: Assigned primary and backup account managers for 24/7 support to enterprising clients.
  • Accreditation: Nationally accredited by the Professional Background Screeners Association (PBSA).
Core Values

We feel like you deserve to know it all.

And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.

Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.

Industry Leading Hiring Protection
Partnering with RSI gets you...
  • Employment Screening Reports and Verification Services
  • Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
  • Credit Reports -Employment and Tenant
  • DOT / FMCSA reporting
  • Integration Capable – ATS, Payroll, HR Systems
  • Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals

Know Now.

As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.

  • Extended customer service hours during evenings, weekends and holidays from our real team members
  • Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
  • Instant access to most reports
  • Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!

Hear From Our Clients

Seriously, I am always impressed by the ways that RSI goes above and beyond and the customer service support that we get as a client.

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Andrew
MANA Medical Associates

We are very pleased with RSI and have been for some time now with your services and pricing. 

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Skylar Leckie
Carolina Climate Control LLC

RSI has been a reliable partner with ESF Camps for almost 10 years. They have provided prompt and reliable service. To date, RSI staff have been responsive and helpful to ESF and we would highly recommend them to other organizations with similar needs.

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ESF Camps
Greg Ackerman, Regional Director

We are very happy with your services and hope to continue working you all for many years to come!!!

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Rita Berman
Planters Bank

Thank you for the excellent service

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Jim
Powerline Freight

The service with RSI has been great. They are quick, straightforward and helpful in all cases! I really appreciate that they take the time to check-in, which was something I never experienced with my previous provider. 

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Nick
Institute for Humane Studies

We have always received great customer care from RSI! Whenever we have questions, it’s always nice to receive such prompt follow-up. I also appreciate the status updates that are sent when a search is taking longer than expected.”

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Jenna Lindenberg
Berkley Electric Co-Op

I just want to tell you how much I enjoy working with Heather. I couldn’t ask for more. She’s consistently friendly, kind, attentive, helpful and gracious. 

I am so blessed to have her as a partner at RSI. She’s always patient and generous with her time and knowledge. I’m 100% convinced that this is her character and she treats everyone else she works with in the same way. What an incredible asset to RSI and all of us who get to interact with her.

I’m also sure you’ve heard this about her before, but I’ve thought it for so long and finally took a moment to tell you. Everyone I work with at RSI is amazing and I sure appreciate all of you!

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YoungLIfe
Sandra, HR

I am very pleased with the service that we receive from you. So much better than our previous background check vendor!

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Rick Reneker
SYM Financial Advisors
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