Who We Are

Reference Services, Inc. (RSI) is a leading provider of comprehensive background screening and verification services. With a strong focus on accuracy, efficiency, and customer satisfaction, RSI empowers businesses to make informed hiring decisions. We are dedicated to ensuring client satisfaction by delivering exceptional customer service. Our U.S.-based team offers solutions designed to help clients build a safe, productive, and dependable workforce, utilizing cutting-edge technology. With our expertise and experience, RSI provides swift and precise reports at an unmatched value.

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Our promise to you – quality data with the industry’s best accuracy, speed with reports returned within hours, simplicity with easy-to-use software & integrated ATS, and customer service beyond your expectations.‌

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  • Reduce Liability & Operations Cost
  • Protect your organization with better hiring decisions
  • Industry Leading Accuracy
    • RSI has one of the lowest dispute rates in the industry
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Why Choose RSI!
  • Partnership Approach: Treating clients as valued partners with a focus on long-term relationships.
  • No Contracts: Flexible pricing and transparent terms.
  • Dedicated Account Management: Assigned primary and backup account managers for 24/7 support to enterprising clients.
  • Accreditation: Nationally accredited by the Professional Background Screeners Association (PBSA).
Core Values

We feel like you deserve to know it all.

And we expertly uncover criminal records and other important information that other companies routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners.

Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to make informed hiring decisions and make the best hire – the first time.

Industry Leading Hiring Protection
Partnering with RSI gets you...
  • Employment Screening Reports and Verification Services
  • Continuous Monitoring Programs – Criminal, MVR and Healthcare Sanctions
  • Credit Reports -Employment and Tenant
  • DOT / FMCSA reporting
  • Integration Capable – ATS, Payroll, HR Systems
  • Trusted by National employers to manage regulated and non-regulated Drug Testing and Medical Physicals

Know Now.

As an RSI client partner, you’ll experience quicker turn-around times. No days or hours of waiting for a return call.

  • Extended customer service hours during evenings, weekends and holidays from our real team members
  • Calls are answered immediately by RSI employees. Help Desk tickets responded to in less than 60 minutes.
  • Instant access to most reports
  • Our turn-around time is less than 24 actual hours on average for criminal searches, and 90% of our verifications are completed in less than 48 hours!

Hear From Our Clients

The system is great – I love it! You’ve made my life much easier – can’t say too much else, no negatives at all! And – your support team is great, anytime I need anything they have the answer quickly!

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Lori Kleiman
HR Topics

The customer service at RSI is top notch! Someone (yes, a real person) always answers the phone, and we never get a recording or put on long holds. If they cannot answer our question, they get us to someone who can and without delay. They are consistently kind, knowledgeable and reliable. We will never use another reference service provider for our staffing agency, and we have recommended them to many of our clients. Thank you, RSI, for being there for us! You are a crucial part of the success of our company running smoothly!

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We appreciate you working with us to keep things updated. We are very grateful for the services supplied to ECS especially when it comes to Reference Checking. We plan to continue to use of your service for 2025 and into the future. 😊

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Darlene Moog
ECS Solutions

We appreciate you reaching out to check on us! We are also very happy with our customer service representative. Heather is amazing.

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Janet Deacon
DeVere Insulation

We have always received great customer care from RSI! Whenever we have questions, it’s always nice to receive such prompt follow-up. I also appreciate the status updates that are sent when a search is taking longer than expected.”

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Jenna Lindenberg
Berkley Electric Co-Op

I am happy to share that everything at RSI has gone smoothly without any issues! I was especially impressed with Louise – her help, expertise, and friendly demeanor made the entire setup process a breeze!

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Meghan
Housing Authority of the City of Charleston

I appreciate the time you guys take to reach out! Everything has gone well with the services we receive from Reference Services.

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Holly Ramon
City of Noblesville

Everything is going well here; I love the RSI service and they work great for me!

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Becky Ragsdale
Logistick, Inc.

I appreciate how you guys reach out, and we’re very happy with RSI. In particular, I want to give a shoutout to Heather – she’s always very responsive, and always has great answers to my questions 🙂

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Chad Norman
Catch Talent LLC
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