Testimonials
Dedicated to ensuring client satisfaction by delivering exceptional customer service
Share Your Experience
YoungLIfe
I just want to tell you how much I enjoy working with Heather. I couldn’t ask for more. She’s consistently friendly, kind, attentive, helpful and gracious.
I am so blessed to have her as a partner at RSI. She’s always patient and generous with her time and knowledge. I’m 100% convinced that this is her character and she treats everyone else she works with in the same way. What an incredible asset to RSI and all of us who get to interact with her.
I’m also sure you’ve heard this about her before, but I’ve thought it for so long and finally took a moment to tell you. Everyone I work with at RSI is amazing and I sure appreciate all of you!
Tabitha Bean
We are very happy with the services provided by RSI. The customer service is exceptional!
Rita Berman
We are very happy with your services and hope to continue working you all for many years to come!!!
Motel Property Development Corp
I appreciate all that your people do for our company to help us know who we are employing. Thank you for the great service!
Rick Reneker
I am very pleased with the service that we receive from you. So much better than our previous background check vendor!
Linda Richards
I have always been extremely happy with RSI. They have been able to send me background information that other companies could not find. That is why I always use your service. I was introduced to RSI at PSHRM meeting many years ago by one of your reps and have been very satisfied.
Pam Baker
I have been a Reference Services customer for a very long time. I have always been very impressed with the service I have received. Everyone has always been so helpful!
Becky Ragsdale
Everything is going well here; I love the RSI service and they work great for me!
Nathaniel Brusby
The services are certainly meeting my expectations and works well, it is very timely!
Robin Kolbus
From a customer standpoint, I have to say that I find Reference Services staff to be top notch and extremely helpful and accommodating. We appreciate the time you’ve taken to reach out and check in to see that our needs are being met!
Barbara Moll
Everything has been going well with Reference Services, and if we ever have any questions and reach out, everyone is quick to help!
Janet Deacon
We appreciate you reaching out to check on us! We are also very happy with our customer service representative. Heather is amazing.
Cheryl Williams
We are very happy with the services your company supplies! We appreciate you reaching out to us.
Connie Neidig
I am very happy with RSI! Every time I have a question – whether via email or phone call – everyone has been extremely helpful!
Diane Thorpe
I have been thoroughly satisfied with RSI, anytime I have a question I call and get a resolution right away. I appreciate the time taken to reach out!
Jay Swann
Your company has been great to work with in reference to our background check needs!
Talitha Kay
We have been very pleased with RSI over the years and always receive prompt responses when questions arise!
Darlene Moog
We appreciate you working with us to keep things updated. We are very grateful for the services supplied to ECS especially when it comes to Reference Checking. We plan to continue to use of your service for 2025 and into the future. 😊
Alex Strohm
We are very happy with all the hires you assist us in prescreening and with the services you provide!
Holly Ramon
I appreciate the time you guys take to reach out! Everything has gone well with the services we receive from Reference Services.
Barb Jones
We appreciate you all so much and we’re truly grateful for everything you do for us!
Skylar Leckie
We are very pleased with RSI and have been for some time now with your services and pricing.
Chad Norman
I appreciate how you guys reach out, and we’re very happy with RSI. In particular, I want to give a shoutout to Heather – she’s always very responsive, and always has great answers to my questions 🙂
Andy Findley
I appreciate the time RSI takes to reach out and for the wonderful service you all provide.
Nick
The service with RSI has been great. They are quick, straightforward and helpful in all cases! I really appreciate that they take the time to check-in, which was something I never experienced with my previous provider.
Brittani Haywood
OMG! Where do I even start?
RSI has helped with our background checks, greatly! Whenever we have a question on background checks they are always there to help through. I enjoy how they email but also send over PDF files on how-to-do. This is a helpful tool for the future.
I want to send a special shoutout to Brooke, Amanda & Heather. They are always answering my emails within 24 hours with helpful information and a positive attitude. I can be very…technology needy, lol, and they are always super helpful!
Carolyn
I absolutely love working with RSI! They’ve been nothing short of wonderful, making everything so smooth and easy. Thank you for all that you do!
Meghan
I am happy to share that everything at RSI has gone smoothly without any issues! I was especially impressed with Louise – her help, expertise, and friendly demeanor made the entire setup process a breeze!
Andrew
Seriously, I am always impressed by the ways that RSI goes above and beyond and the customer service support that we get as a client.
Santana Crum
KY Staffing Solutions, LLCWe have had nothing but great business with RSI. The website is very user friendly. Excellent customer service as well, always quick to respond. I would recommend RSI to anyone looking!
Sarah Curtis
Fulcrum Staffing, LLCThe customer service at RSI is top notch! Someone (yes, a real person) always answers the phone, and we never get a recording or put on long holds. If they cannot answer our question, they get us to someone who can and without delay. They are consistently kind, knowledgeable and reliable. We will never use another reference service provider for our staffing agency, and we have recommended them to many of our clients. Thank you, RSI, for being there for us! You are a crucial part of the success of our company running smoothly!

Sunshine McCartt
Neff Group Distributors, IncRSI provides excellent service to Neff. RSI’s ability to provide professional customer service with fast solutions exactly why we continue to be a customer. RSI is impressive due to their ability to quickly solve problems, be competitive in pricing, and easily integrate with our HRIS system. These qualities are hard to find in today’s market!
Jim
Thank you for the excellent service
Val
I’ve got nothing but good things to say. RSI website is so easy to use and everything is completed in a timely manner! Thank You!
Jenna Lindenberg
We have always received great customer care from RSI! Whenever we have questions, it’s always nice to receive such prompt follow-up. I also appreciate the status updates that are sent when a search is taking longer than expected.”
Lori Kleiman
The system is great – I love it! You’ve made my life much easier – can’t say too much else, no negatives at all! And – your support team is great, anytime I need anything they have the answer quickly!
Nancy Rabideau
Everything is amazing regarding service and response time!
Katy McShane
We could not be happier with RSI’s services. Your quick turnaround, professionalism and Indiana kindness is what we like to work with.
ESF Camps
RSI has been a reliable partner with ESF Camps for almost 10 years. They have provided prompt and reliable service. To date, RSI staff have been responsive and helpful to ESF and we would highly recommend them to other organizations with similar needs.
Kristi Esche
In a world that seems to not get back to you timely I can always rely on Lori, Heather and many others with Reference Services to provide good old fashioned customer service.
If you are not using this team you are missing out.
Ann Smith
I had a great experience working with Reference Services. They were extremely professional and responsive. I highly recommend them.
Emily Nord
I’ve worked in the HR Industry for over 5 years now. And this company is hands down the BEST!
You can actually talk to a REAL person & get your answers you need within ONE hour!!!
Lori & Heather rock! ✨✨