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Our Difference

We’re a full-service background screening and drug testing firm, who is one of less than 120 companies in the entire U.S. (out of 2000+ who do what we do) to be Nationally Accredited by the PBSA.

RSI is The Professional Background Screening Company

Some of the key areas that set RSI apart are:

  • Superior Customer Service from real team members in Evansville – no call trees, no answering services. You’ll find your questions will be answered immediately and issues resolved promptly.
  • Assigned Primary and Backup account managers ready to assist with extended customer service hours during evenings, weekends and holidays.
  • 600+ million records from over 1500+ data sources in our Nationwide Criminal search – we find records that other companies often misskey pointbackground screening companies are NOT using the same data – it’s up to them to pay for as much or as little as they choose. Some companies include certain sources while others do not.  The number of records searched varies WIDELY with differences in the hundreds of millions of records!
  • Our unique Order Review Process is the key to our accuracy – RSI currently has one of the lowest dispute rates in the industry.
  • Keeping our clients in compliance with FCRA law is a constant priority. Adverse Action manager is built into our software for ease of use and permanent documentation.  We provide all current FCRA compliant forms and update as needed.
  • Our turn-around time is 31 actual hours on average for national criminal searches and we have 90% of our verification’s completing in less than 48 hours!
  • Accredited by the Professional Background Screeners Association!

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Our scope of services, investment in extensive data resources and skilled team members ensure you’ve got the power to
make informed hiring decisions and make the best hire – the first time. You need it ALL and we’ve got it.

Hear From our Clients

And we expertly uncover criminal records and other important information that other companies
routinely miss. In fact, we do it often, and it’s earned us the business of many valued partners. Our
scope of services, investment in extensive data resources and skilled team members ensure
you’ve got the power to make informed hiring decisions and make the best hire – the first time.

RSI was selected after an aggressive search for the best possible background check service company available to help us ensure that we are hiring the best possible employees… RSI remains, in our opinion, the best background check service company available.
-Peabody Energy, the world’s largest private-sector coal company
In our industry, the ability to obtain the best employment background screening reports is critical, as is turnaround time. With RSI, not only are the quality and turnaround time of our reports better, but the service is exceptional on a comparative basis.
-AEGIS Sciences Corporation
We now have a background screening partner who truly understands the meaning of the word partnership.
-Miller Pipeline
RSI has proven to be a highly valued partner in ISU’s efforts to maintain its excellence while controlling costs. RSI has exceeded our prior screening provider in key areas: quality of information, timeliness, customer service, and cost.
-Indiana State University
Reference Services, Inc. has gone above and beyond our expectations; the quality of their background checks is superior, identifying potential issues that other companies may have missed.
-Apple Sauce, Inc., a franchisee of Applebee’s Grill and Bar
If I have a question, I know I can look forward to a stress-free and efficient phone call. I also know I will get to speak with a person, not an automated service, who will always follow through on an inquiry. I have never had the pleasure of working with a service that is so committed to providing a consistent standard of excellence – a standard that we strive to provide daily, in our own operations.
-Victoria National Golf Club
It is visibly apparent that RSI places customer satisfaction as their top priority. Every interaction is handled with a personal-touch and the team we work with feels like family. This has not been our experience with other vendors in the past, so our relationship with RSI is truly valued.
-South Carolina Federal Credit Union
We have never been more pleased in a business relationship of screening companies than we are with Reference Services, Inc. Absolutely none. RSI’s cutting-edge, user-friendly software and reports have proven to be more comprehensive and dependable than any we’ve used in the past from other companies.
-HR Solutions